About Tech Ninjas Nationwide Computer Service
Tech Ninjas is one of the nation’s leading providers of on demand computer repair and information technology services
From virus removal on a consumer PC to a complex nationwide office conversion of PBX to VoIP, Tech Ninjas has the experience and network of technicians to support any size project. We offer over 6,000 highly trained and qualified Techs nationwide for remote / on-site services, enabling us to offer nationwide service to corporate clients and local service for small businesses and consumers. The combined service offering of both companies has led to an impressive client list of private and publicly-traded companies, colleges and universities, state, local and federal government entities and thousands of consumers.
Serious IT experience
On average, our Techs have at least 10 years of IT service and support experience with at least 2 industry certifications of specialization. We provide a proprietary on-line training tool to support training. Our Techs are rated as Tier 1 through Tier 3 for task alignment and work on requests including simple hardware device replacement, spyware or virus removal, and complex local/wide area network design/install.
A Commitment to Technology & Customer Service
Tech Ninjas has built a national network of over 6,000 certified Techs that can be dispatched through our state of the art web-based management system to any zip code in the United States. Our significant investment in technology allows our customers to place a service request with just a few clicks as well as track the event from start to finish and provide valuable feedback that has earned us one of the highest customer satisfaction ratings in the industry.
Service Overview
At Tech Ninjas, we have the unique ability to service the remote office user to the large corporation with multiple offices nationwide – in most cases with same day service. Our standardized national pricing allows our corporate and consumer customers to quickly and efficiently place a service request without the downtime of waiting for a bid through an online marketplace or having to deal with an inexperienced geek from a local retail operation.
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